Processing Time
Orders are processed within 1–3 business days of payment confirmation. Once your order ships, you'll receive a confirmation email with your tracking number. We do not ship on weekends or public holidays.
During peak seasons (Valentine's Day, Mother's Day, Christmas) processing may take up to 4 business days. We recommend ordering early to ensure timely delivery.
Delivery Timeframes
- United States: 8–12 business days after dispatch
- United Kingdom: 10–16 business days
- Canada: 10–16 business days
- Australia: 12–20 business days
- Europe: 10–16 business days
- Rest of World: 14–25 business days
Delivery times are estimates. Actual delivery may vary due to weather conditions, customs processing, carrier volume, or other circumstances outside our control. Twogether is not liable for delays caused by these factors.
Tracking Your Order
Every Twogether order ships with full tracking. Your tracking number will be emailed to you within 1–3 business days of placing your order. Visit our Order Tracking page to check your shipment's progress at any time.
Worldwide Shipping
Twogether ships to most countries worldwide. All international orders include tracking at no extra charge. Some remote destinations may require additional delivery time.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient. Twogether has no control over these fees.
Lost or Significantly Delayed Orders
If your order has not arrived within 5 business days of the estimated delivery window, please contact us at gift.site123@gmail.com with your order number. We'll investigate with the carrier and work with you to resolve the issue.