Twogether ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website or placing an order, you agree to the practices described in this policy.
Information We Collect
- Order information: Name, email address, shipping address, billing address, payment details (processed securely by Stripe — we never store card numbers)
- Account information: If you create an account, we store your email and order history
- Usage data: Pages visited, time on site, referring URLs — collected via cookies and analytics tools
- Communications: Any emails or messages you send us
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your customer service inquiries
- To send marketing emails (only with your explicit consent — you can unsubscribe at any time)
- To improve our website and product offerings
- To comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We share your information only with:
- Fulfillment partners: Your shipping address is shared with our shipping carrier to deliver your order
- Payment processors: Stripe processes all payments securely — we never see or store your full card details
- Analytics tools: Anonymized usage data may be shared with analytics providers
- Legal requirements: We may disclose information when required by law
Cookies
We use cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the site may not function correctly without them.
Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill our legal obligations. Order records are typically retained for 7 years for accounting purposes.
Your Rights
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Opt out of marketing emails at any time via the unsubscribe link
- Lodge a complaint with your local data protection authority
Contact
For any privacy-related questions or to exercise your data rights, email us at gift.site123@gmail.com.